FAQ

Is this website safe to shop on?

Cornalina is a safe and secure shopping destination. We do not store any sensitive data such as credit or debit card numbers. Cornalina uses top-rated providers for security. Our servers are certified Level 1 PCI DSS Compliant, ensuring the same Level of security used by banks.

Do you offer free shipping?

Cornalina currently offers free shipping on all orders . 

When will my order ship?

Orders usually ship within 15 – 21 business days. If an item is back-ordered, you will receive notification via email within 24 business hours. Most orders placed over the weekend will ship on Monday (excluding statutory holidays). Depending on stock quantities, some orders, including hair orders, may take 15-21 business days to ship after the weekend.

I received a damaged item in my order?

Upon receiving your package, please inspect your shipping box and the items inside for damaged items. We ask that you contact us immediately or within 7 days of receiving their package to notify us of any issues.

What is your return policy?

See return policy .

I have an ingredient’s questions about a product?

All products purchased on Cornalina will have ingredients listed on the packaging, enclosed packaging or the product. If you need more information regarding a product, please contact the manufacturer directly .